Replacement Sponge for Roller Mop
5 Stars to Rebecca and April for all of their help. My mop is only 2 years old and I needed a replacement sponge. Only problems/questions - The mop contains absolutely no info about model #. Did search on the internet to find correct replacement - nothing - no longer available. Even places and sites suggested by Casabella no longer had the replacement. Was able to buy it from Casabella. Replacement fits but is not the exact shape of the original. Bottom line, it works and works well.
Excellent customer service
The product is great, but what I want to review is the customer service, which was outstanding. I had an older mop and was seeking a refill. I ordered the wrong one from amazon.com. I contacted customer service at Casabella and the customer service representative April promptly pointed me to the refill for a newer mop that would fit my old one. Later when I tried to order another replacement, it was out of stock. I contacted April again and she said she would notify me when it was back in stock, and she did!