Aluminum Roller Mop sponge head
Posted by Bob Oberg on November 01, 2016
The product is great, but what I want to review is the customer service, which was outstanding. I had an older mop and was seeking a refill. I ordered the wrong one from amazon.com. I contacted customer service at Casabella and the customer service representative April promptly pointed me to the refill for a newer mop that would fit my old one. Later when I tried to order another replacement, it was out of stock. I contacted April again and she said she would notify me when it was back in stock, and she did!