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Shipping Information

Worldwide Shipping

All products shipped within the 48 contiguous states are sent by FedEx SmartPost or FedEx Ground from our warehouse in Congers, New York and should arrive within 7-10 days from the original purchase date. Orders placed & shipped to Hawaii and Alaska will also incur an additional surcharge of $5.00 reflected in the overall shipping rate (Two Day Express and Free Shipping are not available to Hawaii or Alaska). For international shipping information, please scroll to the bottom of this page.

Casabella orders received Monday through Friday by 8 AM Eastern Standard Time are shipped the next business day on in-stock items. Weekend and holiday orders are processed the next business day. Please allow extra time for orders placed during holidays.

 

Standard Delivery
Standard delivery orders are shipped via standard ground service and generally will arrive in 5-7 business days. For even faster delivery we offer Two Day Express Service for an additional surcharge. Shipping charges are calculated for each shipping address.

New York and Washington State residents must pay sales tax.  All shipping charges will be calculated on cart page once zip code is entered.

 
Two Day Express Delivery
If you require delivery more quickly than the standard ground schedule we offer 2nd day shipping (only available in the 48 contiguous states). Your order will ship by the next business day after receipt.

Two day express shipping not available for orders to Hawaii, Alaska or international shipments. For any other questions, please call customer service at 800-841-4140.

New York and Washington State residents must pay sales tax.  All shipping charges will be calculated on cart page once zip code is entered.

 

International Shipping

We have partnered with FedEx CrossBorder to service our international customers.

At checkout on our website, choose your international destination from the country drop down menu. Once you select your country and attempt to checkout, you will automatically be transferred to FedEx CrossBorder’s secure International Checkout page where you will be provided with the international shipping costs as well as duties and taxes for your shipment. 

Upon completion of your order, FedEx CrossBorder will charge your credit card for the entire purchase. We will ship the goods to FedEx CrossBorder’s Global Distribution Facility where the CrossBorder team will process the order and transport the goods to your international address. There are no additional fees or registration processes with this service.



Telephone: 800-841-4140 x 184 or 845-348-0012 | Email: info@casabella.com