Troubleshooting Tips: Easily Change Your Cartridge with These Steps
When your Infuse cleaning concentrate cartridge is empty, it’s easy to swap it out for a new one. Simply flip the bottle upside down, and the cartridge should slide easily out. If it gets stuck, it’s because the pressure sometimes draws it firmly into the bottle.
Grab a pair of needle-nose pliers or tweezers and pull at the cartridge until it releases. It should with little resistance — ready for the next eco-savvy, easy-to-use cartridge.
But if your cartridge doesn’t come out, we want to know right away. Send us an email at hello@infuseclean.com or call us at 1.800.435.6223, we’ll make it right and have you cleaning in no time.
Troubleshooting: Getting The Concentrate Unstuck:
- If your concentrate cartridge doesn’t slide easily out, there’s probably pressure in the bottle
- Needle nose pliers or tweezers should do the trick
- If not, don’t hesitate to reach out! We can help.
